I thought everything had been taken care of as of last month? 

We have not yet received a January bill, just got another collections notice yesterday and our service is still cut off.

This is getting ridiculous and severely harming any potential future business with Comcast/XFinity.

When can I expect our service to work again?  Or should I proceed with early contract termination due to the inability of your company to provide us service again?

Jim Kidd
Network Administrator

O: 423-359-3186
APG East - TN/NC
Greeneville, TN 37743

| APG East | APG East |

| IT Support Desk: | On Call IT Support: |

| support@apg-east.com | (302)404-0096 |

---------- Forwarded message ---------
From: Comcast Business <online.communications@alerts.comcast.net>
Date: Tue, Feb 11, 2025 at 1:17 AM
Subject: Final notice prior to outside collections
To: <jim.kidd@adamspg.com>
Cc: <jim.kidd@adamspg.com>

Important information about your Comcast Business account

Get support

Final notice: Please make a payment to avoid having your account sent to outside collections.

Customer Name:  Jones Media
Account Ending in:  9664
Amount Due Now:  6,098.28

We have made several attempts to reach you regarding the outstanding balance on your Comcast Business account. Failure to make a payment immediately will result in your account being referred to a collections agency.

For your convenience, you can process your payment through the link below or by phone at 844-963-0200.

PAY BILL NOW

Thank you for being a valued Comcast Business customer.

Sincerely,
Comcast Business

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Comcast
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