I am reaching out to my manager to see where we are at and what is going on.
Thank you,
Dillon Norman
Account Manager Enterprise Sales
Mobile:
(470) 493-0686
Email :
Dillon_Norman@comcast.com
Need Assistance?
Customer Care :
(800) 741-4141 for Metro-E
(877) 543-3961 for PRI Trunk
(877) 761-7401 for Business Voice Edge
(800) 391-3000 for SMB Services
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Telecom Diverse | Easily Scalable | 10Mbps – 10GIG Solutions | 24/7 Enterprise Support |
From: Jim Kidd <jim.kidd@adamspg.com>
Sent: Tuesday, January 14, 2025 8:21 AM
To: xfinitytv info <info@comcast.com>; Norman, Dillon <DILLON_NORMAN@comcast.com>
Subject: [EXTERNAL] Re: MacD Equipment Return 1031666
Has this credit been applied to our account yet?
I want this cleaned up and our circuit turned back on ASAP.
It's been disconnected for almost a month now and Comcast will probably want payment for the month it's been turned off.
I am not going to pay
for that since we didn't receive any service due to these billing issues that can't be cleaned up for some reason.
Jim Kidd
Network Administrator
O: 423-359-3186
APG East - TN/NC
Greeneville, TN 37743
| APG East | APG East |
| IT Support Desk: | On Call IT Support: |
On Mon, Jan 6, 2025 at 9:18 AM <info@comcast.com> wrote:
Dear valued Comcast Business customer:
Thank you for returning your Voice equipment.
Your package was delivered on 1/6/2025 to the National Logistics Center.
Thank you for your business.
Sincerely,
Comcast Business