Mr Norman, are you still our account rep?  I haven't heard from you in months.  We'd really like this fixed.

We sent a payment for 2 months in February since we never received a January bill from Comcast.

And our owed amount goes up?  And we still don't have service?  What is going on here?

Are our payments getting applied to the right account?  Why can we not get this fixed once and for all?

--------------------------

If this isn't fixed by the end of the month, I'll be forced to hand this contract over to the bosses and they will be terminating it due to inability to provide us with services we have paid for and are continuing to pay for but are not reciving.

-------------------------

Jim Kidd
Network Administrator

O: 423-359-3186
APG East - TN/NC
Greeneville, TN 37743

| APG East | APG East |

| IT Support Desk: | On Call IT Support: |

| support@apg-east.com | (302)404-0096 |

On Tue, Mar 11, 2025 at 1:56 AM Comcast Business <online.communications@alerts.comcast.net> wrote:

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Important information about your Comcast Business account

Get support

Final notice: Please make a payment to avoid having your account sent to outside collections.

Customer Name:  Jones Media
Account Ending in:  9664
Amount Due Now:  4,635.21

We have made several attempts to reach you regarding the outstanding balance on your Comcast Business account. Failure to make a payment immediately will result in your account being referred to a collections agency.

For your convenience, you can process your payment through the link below or by phone at 844-963-0200.

PAY BILL NOW

Thank you for being a valued Comcast Business customer.

Sincerely,
Comcast Business

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